Question 1

Shipping times

Accepted Answer

As a friendly reminder, our processing time is 7-10 business days for handmade items. This ensures high-quality products. After fulfillment, your chosen shipping option begins. You'll receive an email with tracking information. Thank you for your patience and support!

Question 2

How does Crush the Box items typically fit?

Accepted Answer

Our collection of tees, tanks, hoodies, and sweatshirts is designed to be both stylish and modern, while also providing ultimate comfort. All of our garments are made from the renowned Bella Canvas brand, ensuring a softer and more relaxed fit. These Threads not only feel good against your skin, but they are also built to last, so you can enjoy them for a long time to come. Whether you're looking for a casual everyday outfit or something cozy for lounging around, our wide range of options guarantees that you will find the perfect piece to suit your style and preferences.

Question 3

When can I expect my items to arrive?

Accepted Answer

Please allow up to 7 days for order processing. We ship Monday through Saturday, excluding holidays. Orders placed on regular operating days will ship within 7 business days. Shipments are sent via USPS, UPS, DHL, and delivery times vary based on the chosen option. International orders typically arrive within 10 to 15 business days. For more information, refer to our Shipping section.

Once your order is shipped, Crush the Box is not responsible for any loss or damage to your package. We are also not liable for any delays or issues that may arise once the package is with the postal service. Please reach out to your local postal service with the provided tracking number for assistance. US customers can contact USPS.

Question 4

Do you offer free shipping?

Accepted Answer

Not at this time.

Question 5

What Payment Methods Do You Accept?

Accepted Answer

We accept Paypal, Visa, Mastercard, American Express and Discover…awe, the purchasing power of ‘virtual plastic!'

Question 6

Is Crush The Box Secure

Accepted Answer

Yes. We wouldn’t have it any other way. We value the protection and privacy of your personal and financial information. We want you to not only have the most seamless and user-friendly shopping experience, but we want you to feel confident in the way we treat you and your hard-earned money.

Question 7

Who designs your apparel?

Accepted Answer

The apparel is designed in-house! Prior to launching, we spent countless hours finding the right words, messages, and symbols to best represent our brand. Each of our designs was created by an incredibly talented agency (Camden Lane Creative) with our direction. Each design is rich in encouragement, full of hope, and dipped in empowerment.

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